Effective Date: October 16, 2026

At FARVENZA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our website and services, you agree to the terms described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following personal information:

  • Personal Details: Your full name, email address, phone number, and delivery address provided during checkout or account creation.
  • Order & Payment Information: Details related to products you purchase and payment method selection (payments processed via secure gateways).
  • Technical Data: IP address, browser type, device information, and browsing patterns collected via cookies to enhance your user experience.

2. How We Use Your Information

We use your information to provide a smooth and secure shopping experience, specifically to:

  • Process and fulfill your orders, including delivery and payment processing.
  • Send order status updates, delivery tracking, and customer support notifications.
  • Improve our website layout, product offerings, and user experience.
  • Communicate promotional offers, discounts, and brand news (only if you opt-in).

3. Data Sharing & Security

  • Logistics & Payment Partners: We share necessary delivery information (name, address, and phone number) with our trusted logistics and delivery partners (e.g., Pathao Courier, Steadfast Courier) solely to complete order fulfillment. Payment details are handled securely via authorized payment gateways (e.g., SSLCOMMERZ).
  • Data Security: We implement strict technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or alteration.
  • Third-Party Selling: We do not sell, trade, or rent your personal information to third parties.

4. Cookies

Our website uses cookies to retain your shopping cart items, remember your preferences, and offer a personalized browsing experience. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

5. Your Rights

You have the right to:

  • Access, update, or correct your personal account details at any time.
  • Request the deletion of your personal account data from our records.
  • Opt-out of marketing emails by clicking the “Unsubscribe” link in any promotional message.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

  • Brand Name: FARVENZA
  • Email: info@farvenza.com
  • Phone: +8809658403934
  • Address: Ramchachadrapur,Rahmatpur,Gaibandha sadar,Gaibandha,Bangladesh.