Privacy Policy

Effective Date: May 01, 2026

Welcome to Farvenza We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use www.farvenza.com, whether you are shopping, creating an account, or becoming a seller.

Information We Collect

We may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing & Shipping Address
  • Login Credentials
  • Order History
  • Payment Information (processed securely through trusted payment gateways)
  • IP Address
  • Browser & Device Information
  • Cookies & Usage Data

Customer Accounts

When you create a customer account, we collect only the information necessary to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Improve your shopping experience
  • Send important order notifications

Become a Seller

Farvenza is a multi-vendor marketplace powered by Dokan.

When you register as a seller, we may collect:

  • Business Name
  • Store Information
  • Contact Details
  • National ID or Business Verification (where required)
  • Bank or Payment Account Information
  • Business Address
  • Tax Information (if applicable)
  • Seller Business Trade License (if applicable)

Seller information is used only for:

  • Account verification
  • Store management
  • Order fulfillment
  • Commission calculation
  • Secure payment processing
  • Marketplace compliance

Farvenza reserves the right to approve, suspend, or remove seller accounts that violate our marketplace policies.

Payments & Security

Farvenza never stores your:

  • Credit/Debit Card Numbers
  • CVV Codes
  • Mobile Banking PINs
  • Online Banking Passwords

Payments are processed securely through trusted payment providers such as:

  • SSLCommerz
  • Stripe
  • PayPal
  • Visa
  • Mastercard
  • American Express

SSL Security

Farvenza protects all data using SSL (Secure Socket Layer) Encryption.

Your personal information, login credentials, and payment data are transmitted securely through encrypted HTTPS connections.

Cookies

We use cookies to:

  • Remember login sessions
  • Save shopping cart information
  • Improve website performance
  • Personalize your shopping experience
  • Analyze website traffic

You can disable cookies through your browser settings, although some features may not work properly.

Google Analytics & Marketing

We may use:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Meta Pixel (Facebook Pixel)
  • Email Marketing Services

These services help improve website performance and customer experience.

Information Sharing

We never sell your personal information.

Information may only be shared with:

  • Delivery Partners
  • Payment Providers
  • Hosting Providers
  • Marketplace Sellers (only when necessary to fulfill your order)
  • Government Authorities (when legally required)

Data Protection

We use industry-standard security measures including:

  • SSL Encryption
  • Firewall Protection
  • Malware Monitoring
  • Secure Hosting
  • Regular Security Updates
  • Access Control

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account (subject to legal requirements)
  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Privacy

Farvenza does not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be published on this page with the updated Effective Date.

Contact Us

Farvenza
Website: https://farvenza.com
Email: farvenzaofficial@gmail.com
Address: Tazu Plaza, Shop No-03, Ramchandrapur, Rahmatpur, Gaibandha Sadar-5700, Gaibandha, Bangladesh

© 2026 Farvenza. All Rights Reserved.